WhatsApp API & CRM, so no lead goes cold.

Reply to enquiries in seconds, route them to the right person and track every lead from first message to sale.

Short answer

Vantacite sets up the official WhatsApp Business Platform (Cloud API) with click-to-chat, chatbots, broadcast campaigns and a shared team inbox, and connects WhatsApp and website forms to HubSpot, Zoho or a custom CRM with pipelines, lead scoring and automated follow-ups. Projects are quoted at a fixed price after a free call; WhatsApp conversation fees from Meta are billed separately.

WhatsApp Business API

Official Cloud API setup

Business verification, display name, phone number migration and message templates approved by Meta.

Chatbots and quick replies

Answer common questions, qualify leads and book appointments automatically, with handover to a person.

Broadcasts and campaigns

Opt-in based campaigns and reminders that follow WhatsApp policies.

Team inbox

Several team members can reply from one number, with notes and assignments.

CRM setup and automation

HubSpot, Zoho or custom

We recommend a CRM that fits your team size and budget, then configure it properly.

Pipelines and lead scoring

Clear deal stages and scoring so your team works on the best leads first.

Automated follow-ups

Email and WhatsApp sequences that start the moment a form is submitted.

Reporting

Dashboards that show where leads come from and which channels turn into revenue.

Who it is for

WhatsApp is the main way customers contact businesses in the UAE and GCC and is growing fast in the UK. It suits clinics, real estate brokers, hospitality, education providers and any service business that gets enquiries by message.

Frequently asked questions

What is the WhatsApp Business API?

It is the official WhatsApp Business Platform from Meta for businesses that need automation, chatbots, several agents on one number and integration with a CRM or website, beyond what the free WhatsApp Business app offers.

Do I need the API or is the WhatsApp Business app enough?

The free app suits one or two people replying manually. Choose the API when you need chatbots, a shared inbox, CRM integration, broadcasts at scale or automated follow-ups.

Which CRMs do you integrate with?

Mostly HubSpot and Zoho, plus custom CRMs. Website forms and WhatsApp conversations are synced so every lead is recorded.

Are there extra costs from WhatsApp?

Yes. Meta charges per conversation or message type, which is billed separately from our setup fee. We explain expected costs in the proposal.

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Last updated 14 October 2026 · Written by Tahir Anwar, founder of Vantacite